Shipping and Returns


Orders are packed within 1 - 2 working days.

We offer free local pick up from our home in Burnside (South Australia). Simply select this option at check out and we will contact you about the when you'd like to come!

We have 3 shipping methods for Australia using Australia Post:


- our untracked $3 postage option comes in a padded envelope and is at the buyers risk (Australia post is usually quite good, but we do not accept responsibility for any postage issues). Only for orders $60 and under and is not suitable for our thicker large Pom Pom earrings.

- our $9 option is in a tracked satchel. The earrings are placed in a protective box (we recommend this option for extra safety). FREE with orders $70 and over! No code needed.

- our $12 express option is also boxed, tracked and in a satchel. FREE with orders $100 and over! No code needed.

Please note none of these options offer signature on delivery. If you need this service please email us prior to ordering. We are also not responsible if you write your address incorrectly, please take extra care when providing your details.

We also ship to NZ. $12 standard untracked, $20 standard tracked!


If you are located somewhere else overseas don't hesitate to get in contact for us to give you a postage quote and invoice! 

deux.earrings@gmail.com

RETURN POLICY

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Due to hygiene reasons there are strictly no returns. If there are any issues with the earrings please email deux.earrings@gmail.com or message our Facebook page. The untracked postage option means the buyer takes on the risk. DEUX is also not accountable for any complications with the postal system or orders that are not received once they leave us.